Managed IT & Cloud Infrastructure Package
Enterprise IT infrastructure without the enterprise IT department — cloud architecture, cybersecurity, 24/7 NOC monitoring, and AI-driven threat detection managed entirely by ISA SpaceNG. Your technology running at institutional grade, billed as an operational cost.
From From £1,950/mo + VAT
Cloud Architecture Built for Scale
We design, migrate, and manage your cloud infrastructure on Azure, AWS, or hybrid configurations — optimised for performance, cost efficiency, and disaster recovery. Every environment is multi-region redundant. Your data never has a single point of failure.
AI Cybersecurity — Always On
Our AI-powered Security Information and Event Management (SIEM) platform analyses every log, packet, and user behaviour event across your environment continuously. Threats are detected in under 60 seconds, contained automatically where policy permits, and escalated to our SOC within minutes — not hours.
One Number. No Tickets. No Queues.
Your team reaches a senior ISA engineer directly — no offshore helpdesk, no tier-1 scripted responses, no ticket queue. Every issue is owned end-to-end by the engineer who picks it up. P1 incidents have a 15-minute response SLA, 24 hours a day, 365 days a year.
IT Infrastructure Audit & Gap Analysis
- Full infrastructure discovery — network topology, server inventory, cloud services, licences, and endpoints mapped
- Cybersecurity posture assessment — vulnerability scan, penetration test, and NIST framework gap analysis
- Cloud readiness assessment — workload classification (lift-and-shift, re-platform, re-architect)
- Active Directory and identity management audit — stale accounts, privileged access, MFA coverage
- Backup and disaster recovery assessment — RPO/RTO gap analysis against business requirements
- Compliance audit — GDPR, UK DPA, sector-specific regulatory requirements mapped
- Shadow IT discovery — unauthorised SaaS and cloud services identified
- Infrastructure health report and prioritised remediation roadmap issued
Cloud Architecture Design & Migration Plan
- Target cloud architecture designed — Azure, AWS, or hybrid, with multi-region redundancy
- Network segmentation design — zero-trust architecture, micro-perimeters, least-privilege access model
- Identity and Access Management (IAM) redesign — Azure AD / Entra ID, Conditional Access, Privileged Identity Management
- Data classification and governance framework designed — tiered storage, encryption at rest and in transit
- Disaster recovery architecture — automated failover, geo-redundant backup, RTO/RPO targets contractually defined
- Migration sequencing plan — phased zero-downtime migration schedule, rollback capability at every stage
- Security baseline defined — CIS Benchmarks applied to every cloud resource
- Cost optimisation model — reserved instances, auto-scaling, and waste elimination projected
Cybersecurity Framework & Zero Trust Implementation
- Multi-Factor Authentication (MFA) enforced across all users and systems
- Privileged Access Management (PAM) deployed — just-in-time privileged access, session recording
- Endpoint Detection & Response (EDR) deployed to every managed device
- AI SIEM platform deployed — real-time log ingestion, anomaly detection, and automated threat response
- Email security hardened — anti-phishing AI, DMARC enforcement, attachment sandboxing
- Web filtering and DNS security deployed — AI-categorised threat blocking
- Vulnerability management programme initiated — continuous scanning, patch prioritisation, SLA-driven remediation
- Incident response playbooks written and tested — per threat category, with escalation matrix
- Dark web monitoring activated — credential exposure alerts in real time
Infrastructure Deployment & Migration
- Cloud environment built and baseline-secured before any workload migration begins
- Phased workload migration executed — test, validate, cut-over, per service
- Microsoft 365 / Google Workspace optimisation and security hardening
- Network hardware refresh deployed where required — managed switches, next-gen firewalls, Wi-Fi 6/6E
- VoIP and unified communications deployed or migrated
- Backup solution deployed — immutable, air-gapped, automated, tested on day one
- Device enrolment — all endpoints enrolled in Intune / MDM, policies applied
- Documentation written — network diagrams, asset register, runbooks, and password vault seeded
NOC Monitoring, AI Threat Response & Go-Live
- ISA Network Operations Centre monitoring activated — 24/7/365 from go-live date
- AI SIEM tuned to your environment — baseline established, false positive rate reduced within 30 days
- Automated threat response playbooks activated — ransomware containment, credential attack response
- SLA monitoring dashboard live — uptime, ticket response times, and SLA adherence visible to client
- Proactive health monitoring — disk, memory, CPU, network, and certificate expiry all alerting
- Patch management programme running — OS and application patches tested and deployed on schedule
- Monthly security posture report initiated — threat landscape, incidents, vulnerabilities, and remediation status
- User awareness training platform deployed — AI-adaptive phishing simulations running monthly
Ongoing Management, Optimisation & Quarterly Reviews
- Dedicated ISA account manager — single point of escalation and strategic IT planning
- Quarterly Business Reviews — infrastructure performance, security posture, cost optimisation, and roadmap
- Annual penetration test conducted — findings remediated within SLA
- Cloud cost optimisation review — committed use discounts, reserved instances, and waste elimination quarterly
- Technology roadmap advisory — ISA recommends forward investments based on your growth trajectory
- Compliance audit support — evidence packs and control attestations prepared for ISO, Cyber Essentials, SOC 2
- Business continuity test — annual full DR failover exercise, results documented
- Licence management — Microsoft, Adobe, SaaS subscriptions audited and right-sized annually
Business (up to 25 users)
From £1,950/mo
+ VAT
Scale-Up (26–100 users)
From £4,500/mo
+ VAT
Enterprise (100+ users)
Bespoke
+ VAT
Pricing varies by scope and property/organisation size. All prices exclude VAT.
Enquire about Managed IT & Cloud Infrastructure Package
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